Privacy Policy
Last Updated: October 2025
Welcome to TheBench.in (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and safeguard your data when you interact with our website.
1. Nature of Our Platform
TheBench.in is a semi-eCommerce furniture showcase website that allows users to explore our product collections, view indicative prices, and submit enquiries. No direct online sales or payments are processed on this platform. All purchase discussions and transactions are handled offline by our authorized sales representatives.
2. Information We Collect
- Name, email address, phone number, and city.
- Business or organization details (if provided).
- Device and browser information for analytics.
- Enquiry details or messages submitted through our contact forms.
We do not collect or store payment details, banking information, or sensitive personal data.
3. How We Use Your Information
- Respond to your product or service enquiries.
- Share quotations, catalogs, or offers through our sales team.
- Improve our website design, product listings, and user experience.
- Send promotional or follow-up communications (only with consent).
- Comply with legal and regulatory obligations.
We do not sell, rent, or trade your personal data with third parties.
4. Cookies and Analytics
We use cookies and analytics tools to enhance browsing experience and understand visitor behavior. You can manage or disable cookies through your browser settings. Collected data is anonymized and used for website performance improvement only.
5. Data Storage and Security
All data collected is stored on secure servers and accessed only by authorized personnel. We follow industry-standard encryption and access control practices to prevent unauthorized access, alteration, or disclosure.
6. Third-Party Services
Our website may link to third-party platforms (e.g., WhatsApp, Google Maps, Instagram). We are not responsible for their privacy practices. Please review their respective privacy policies when you interact with them.
7. Data Retention
We retain your enquiry details only as long as necessary to serve your request or comply with applicable laws. Upon request, you may ask us to delete your information permanently from our records.
8. Your Rights
As per the Digital Personal Data Protection Act, 2023 (India) and global standards (GDPR):
- You can request access, correction, or deletion of your personal data.
- You can withdraw your consent for marketing communications at any time.
- You may contact our Data Protection Officer (DPO) for any privacy-related concerns at privacy@thebench.in.
9. Children’s Privacy
Our website and services are intended for individuals aged 18 and above. We do not knowingly collect data from minors.
10. Policy Updates
We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated “Last Updated” date.